Rehab Hospitals Retooling
Qualify for a free subscription to HealthLeaders magazine.
In addition, there have been decreased bowel and bladder problems, the need for ventilator assistance has been cut from 28 days to 18 days, and LOS from 39 days to 18 days. The patients’ attitudes changed for the positive through feedback from patient-to-patient peer support teams. As a result, many felt more empowered in facing their illnesses, Rohlik says.
Specifically, they had trauma teams and rehabilitation teams join together especially for patients with onset traumatic spinal cord injury to develop a coordinated care profile for the specialized population.
- Service line reorganization with the naming of an executive director of rehab and trauma services
- Team meetings with care and support teams to enhance communication between acute care and rehab staff
WakeMed offers a continuum of services aimed at helping patients achieve their highest level of independence, Rohlik says. Within the past year, the hospital achieved 92% satisfaction scores from patients; 73% said they achieved expected outcomes, and 90% of family members said they would recommend the hospital to others.
Referring specifically to spinal cord care, 64% of patients say the hospital met or exceeded therapy goals and 92% say they were satisfied with quality of care, according to the hospital’s database.
“People are living longer, and there are different resources available than in the past,” Rohlik says. “They go to rehab, and there is the hope, no matter what, they are going home.”
Joe Cantlupe is a senior editor with HealthLeaders Media Online.
- 'Kafkaesque' Value System Unfairly Penalizes Doctor Pay
- Proton Beam Therapy Poised for Growth in US
- mHealth Tackles Readmissions
- CNO Leads $1M Charge for New Scrubs, Uniforms
- Some Cancer Hospitals' Quality Data Will Soon Be Public
- 4 Crucial Tactics for Reining in Healthcare Cost
- How Digital Strategy Shapes Patient Engagement at Boston Children's Hospital
- Targeting Self-Insured Populations
- How, and Why, to Recruit Male Nurses
- Half of All Primary Care, Internal Medicine Jobs Unfilled in 2013