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6 Steps to Creating a Connected Health Program

Gienna Shaw, for HealthLeaders Media, October 26, 2011

Armed with that data, Jethwani says, you can figure out the difference between engaged patients and practices and those who were not engaged, with an eye toward future improvements. Other questions to ask: How did patient and practice engagement correlate and how did the program affect patient and provider satisfaction?

6. Start all over again.

Answering these kinds of evaluation questions is not the end of the process for connected health programs, Jethwani says. You will make more changes based on your evaluations, perhaps even changing your goals and objectives. "Be open to that," he says, and to the cycle of connected health.

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1 comments on "6 Steps to Creating a Connected Health Program"


Dave Howard (10/27/2011 at 2:57 PM)
Some great points here. Especially how to engage patients in the program. Sounds like social media like Facebook and Twitter could be a catalyst to engaging the patient ecosystem. Of course, social media is not the channel through which patients would share results but cloud-based web services applications (like XIFIN iNet) enable instantaneous intelligence sharing at all points in the continuum of care. Disparate systems like ordering, LIS, HIS, billing and A/P can all be connected via the web, which is where the patients already reside. Now is the time for the health ecosystem to take FULL advantage of information and knowledge sharing via the web. Some of us are old enough to remember our fear of the fax machine. Why now are we so afraid to let it go?