With 70,000 personnel VA currently scheduling more than 85 million appointments a year, the potential cost savings are huge. I don't know how many appointments the rest of healthcare schedules annually, but I can't help thinking it's a number that dwarfs 85 million.
In this column, I've only scratched the surface of the possible efficiencies of scheduling technologies. It's a topic I intend to return to. As the Internet of Things emerges, we will see more and more ways for technology to insert itself appropriately into the ultimate workflow – that between providers and patients. The possibilities appear endless.
* Full disclosure: I am so enamored of scheduling's potential, I currently serve on the Board of Directors of CalConnect, the Calendaring and Scheduling Consortium, a non-profit organization that champions the CalDAV standard, and which serves as the nexus for the IT industry to move this work forward. I invite you to check them out.