Aetna, Memorial Hermann ACO: A Year in the Making

Measuring success
Aetna and MHMD are expecting to see promising results six months after the ACO launches. They say patient volumes as well as positive quality outcomes are positioned to increase. Ahead of the launch, the two organizations are meeting monthly to prepare, and it's clear both Lloyd and Holmes are excited.

"We see a lot of cities and towns who are strapped by the budget constraints looking for a solution," says Holmes.

"They don't want to ration care for their employees. What they want to do is improve the care in a way that allows them to stay healthy and on the job... and we think if we deliver that in partnership with Memorial Hermann and the physicians that will create something that has value to the market and will attract more members to Aetna."