Doctors must drive quality as providers move from volume to value, experts say

"If I walk down to the doctors lounge and I punch a physician in the face, he is engaged. If I find a way to work with him he can be aligned. Which one are you doing to your physicians in your hospitals?" That's the question Shawn Griffin, MD, chief quality and informatics officer for Houston-based Memorial Hermann Physician Network, posed Monday at the Volume to Value-based gathering at HIMSS16, illustrating what he says should be the key driver in any system's move from volume to value-based payment. According to Griffin, Memorial Hermann shows $4.5 billion in annual revenue and $438 million in annual community benefit, having adopted the philosophy that no matter what, the key is highly reliable hospitals.