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Internists Aim to End 'Assault' on Patient-Physician Relationship

By Greg Freeman  
   April 09, 2013

This article appears in the May 2013 issue of Managed Care Contracting and Reimbursement Advisor.

The American College of Physicians (ACP) is calling for a significant change to how healthcare is provided in the United States, particularly with regard to what it says are barriers to a productive relationship between patients and physicians.

"Continued improvement in the healthcare system to expand coverage and reduce unnecessary costs is imperative," said ACP President David L. ­Bronson, MD, FACP, speaking in Washington, D.C., at the group's annual State of the Nation's Health Care briefing. "Such efforts will not succeed in ensuring patient access to high-quality medical care if the current assault on the patient-physician relationship continues unabated."

Bronson noted that in some ways it is the best of times for U.S. healthcare, because the Affordable Care Act will soon make affordable coverage available to nearly all legal U.S. residents-for the first time in history-accompanied by a record slowdown in healthcare cost increases.

But he also warned of vulnerable patients being left behind in states that refuse to cover their poor under Medicaid; the threat to public health and access if across-the-board budget cuts (sequestration) continue; the continued obstacles to high-quality care created by Medicare's flawed SGR formula; and the unacceptable toll of deaths and injuries from firearms.

A growing shortage of primary care physicians for adults will increase costs and reduce access, he says. And the ACP president noted that many physicians report that it is the worst of times when it comes to intrusions on the hallowed patient-physician relationship.

ACP's two-pronged plan includes specific and achievable proposals to continue to advance the progress being made in expanding affordable coverage, lowering costs, recruiting and retaining primary care physicians, and reforming physician payment systems.

National leaders must reduce barriers to the patient-physician relationship, which will help accomplish the only genuine purpose of health reform, putting the interests of patients first, says Bob Doherty, ACP's senior vice president of governmental affairs and public policy.

"It simply is unacceptable that the political divisions in Washington have caused a recurring series of wholly unnecessary budget impasses that imperil the health and safety of the American people," Doherty says.

According to Bronson, the ACP says improving the lot of individual physicians is key to improving the healthcare system overall.

"Systemwide efforts to improve the healthcare system won't succeed on their own in improving access and quality if the physicians that the system is counting on to deliver are over-hassled, over-stressed, harried, hushed, and rushed," Bronson said. "ACP views necessary strategic health reform improvements and results not from a partisan or ideological perspective, but from the standpoint of what the evidence tells us will be the most effective course of action."

To that end, ACP is calling on Congress to involve physicians in an effort to improve quality reporting programs-and that will require reducing administrative barriers and improving bonus programs, ACP says.

ACP calls for elimination of SGR, better physician-patient relations
The American College of Physicians (ACP) recommends these steps to make the health system more effective:

 

  • ACP calls for a renewed commitment at both the national and state levels to effectively implement the coverage expansions and related policies under the Affordable Care Act (ACA), with particular attention to ensuring the poorest and most vulnerable patients have access to affordable coverage.
  • ACP urges Congress and the administration to reach agreement on a plan to replace across-the-board sequestration cuts and potential future disruptions in funding for critical healthcare and instead enact fiscally-and socially-responsible alternatives to reduce unnecessary healthcare spending.
  • Congress must enact legislation to eliminate ­Medicare's SGR formula and support the medical profession's ­commitment to transition to new payment models.
  • ACP calls for policies to recruit and retain primary care physicians.
  • A reduction of firearms-related injuries and deaths must result by improving access to mental health services, supporting research on the causes and prevention of ­violence, and enacting reasonable controls over access to firearms that do not infringe on constitutionally protected rights.
  • Public and private policymakers and payers must ensure that any payment reforms have, as an explicit goal, ­allowing physicians to spend more appropriate clinical time with their patients.
  • Payment and delivery reforms that hold physicians accountable for the outcomes of care (measurable performance on quality, cost, satisfaction, and experience with care) should concurrently eliminate the layers of review and second-guessing of the clinical decisions made by physicians.
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  • CMS should harmonize (and reduce to the extent possible) the measures used in the different reporting programs, working toward overall composite outcomes measures rather than a laundry list of process measures.
  • CMS should provide more clinically relevant ways to satisfy the requirement that physicians must transition to using ICD-10 codes for billing and reporting purposes.
  • Congress and CMS should consider working with physicians to encourage participation in quality reporting programs by reducing administrative barriers, improving bonuses to incentivize ongoing quality improvements for all physicians, and broadening hardship exemptions. If necessary, Congress and CMS should consider delaying the penalties for not successfully participating in quality reporting programs, if it appears that the vast majority of physicians will be subject to penalties due to limitations in the programs themselves.
  • The government, the medical profession, and standard-setting organizations should work with electronic health record vendors to improve the functional capabilities of their systems, to improve the ability of those systems to report on quality measures, and to ensure that those systems improve rather than add to workflow inefficiency.
  • Medicare and private insurers should move toward standardizing claims administration requirements, pre-authorization, and other administrative simplification requirements even in advance of, and in addition to, the simplification rules included in the ACA.
  • Congress should enact meaningful medical liability reforms including health courts, early disclosure errors, and caps on noneconomic damages.
  • State and federal authorities should avoid enactment of mandates that interfere with physician free speech and the patient-physician relationship.
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