Don't Let Nurses Sink Your Bottom Line
Because higher patient satisfaction scores translate to higher HCAHPS scores and Medicare reimbursements, how nurses interact with patients has a significant impact on a hospital's bottom line.
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Because higher patient satisfaction scores translate to higher HCAHPS scores and Medicare reimbursements, how nurses interact with patients has a significant impact on a hospital's bottom line.
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The financial and clinical justification is there, and successful efforts will mean engaging all stakeholders in the care continuum.