The New York Times, April 13, 2012

In a study published this year in the journal Health Services Research, researchers analyzed the results of the Hospital Consumer Assessment of Healthcare Providers and Systems, or Hcahps (pronounced "H-caps").The survey consists of 27 questions about topics ranging from communication with nurses and doctors and responsiveness of hospital staff to general cleanliness and noise levels. When the researchers divided the questionnaire results by the patients' sex, they discovered that men tended to be more positive over all about their hospital experiences. 

Facebook icon
LinkedIn icon
Twitter icon