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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Some hospitals think ’lean’ when it comes to healthcare
Of all the indignities that befall us at the doctor's office or in a hospital, the interminable wait is probably the...
HighPoint CEO works to win back confidence
Mary Jo Lewis spent much of her first 100 days as CEO of the former Sumner Regional Health System Inc. listening to...
Key healthcare provisions take effect as GOP moves into House
Key parts of the new healthcare law will go into effect on Jan. 1, just before a Republican-controlled House returns...
Health IT contracts offer little protection for buyers
As healthcare providers purchase electronic health record software and other health IT to meet meaningful use...
Harvard Pilgrim seeks ’global payments’
Harvard Pilgrim Health Care will move towards “global payment” contracts with hospitals and doctors, CEO...
Grand jury: Jackson Health System a ’colossal mess’
Jackson Health System is a "colossal mess" that must be governed in a new way, a Miami-Dade grand jury said...
The hospital’s growing role as care coordinator
Hospitals aren't known for making house calls. Once patients get their discharge papers, they take their chances with a...
Hospital savings: Salaries for doctors, not fees
Visiting the Cleveland Clinic last week, President Obama held up that well-known hospital as a model for the rest of...
Where will we find tomorrow's leaders?
Iron-fist leadership is on its way out, according to this Q&A with Harvard Business School Professor Linda Hill...

Webcast: Presenting Data to Leadership: What Your Board Needs to Know
During this 90-minute program, expert consultant Ken Rohde will explain what your quality and safety data really means...
Audio Conference: Beyond the MS-DRG: Capture SOI and ROM through Documentation Improvement Efforts
During this 90-minute audio conference, a 3M representative and a former ACDIS advisory board member explain MS- DRG...
Webcast: Taking Peer Review From Punitive to Positive:
Medical staff members often view peer review as punitive and ineffective and dismiss the program as too much effort...
Webcast: Improve Physician Profiles Through SOI/ROM Documentation Capture
During this webcast our experts demonstrate how documentation improvement reviews targeting SOI/ROM measures can help...
Webcast: Overcoming Competency Assessment Challenges:
Anne Roberts and Carol S. Cairns discuss the common problem areas for assessing the competency of locum tenens...
Webcast: Overcoming Competency Assessment Challenges:
Our experts guide you through determining whether your organization is adequately assessing the competency of APPs and...
Webcast: Overcoming Competency Assessment Challenges:
Examine the challenges of assessing the competency of practitioners in ambulatory settings, selective practice, and...