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In CO, a tale of two hospitals
Aspen Valley Hospital will give its employees an average pay increase of 2.4% this month, while the Vail Valley...
VT may build new state hospital
Gov. Peter Shumlin is considering going in a new direction than his predecessor regarding the future of the Vermont...
Democrats plan attack on Republican repeal effort
Democratic leaders in Washington plan to spend the next week doing what they all but refused to do in the 2010...
CA insurance commissioner to Blue Shield: Delay rate hike
California's new insurance commissioner called Thursday for health insurer Blue Shield of California to delay...
Second person denied AZ transplant coverage dies
A second transplant candidate denied coverage because of state budget cuts has died, and hospital officials say the...
Twin Cities’ Children’s Hospital plans up to 250 job cuts
Children's Hospital says it plans to eliminate 200 to 250 jobs by mid-November, citing a drop in patients, an increase...
Dallas-area employers unite to collect data on health benefits
  Nine large North Texas employers have formed a partnership to help each other get a grip on rising health...
Duluth nurses set the stage for 24-hour strike
Nurses in Duluth voted overwhelmingly to reject a new labor contract, setting the stage for a 24-hour strike. More than...
The hospital’s growing role as care coordinator
Hospitals aren't known for making house calls. Once patients get their discharge papers, they take their chances with a...
Hospital savings: Salaries for doctors, not fees
Visiting the Cleveland Clinic last week, President Obama held up that well-known hospital as a model for the rest of...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...