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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Can chance make you a killer?
Imagine you are a hospital doctor. Some patients die. But how many is too many before you or your hospital are labelled...
Web Exclusive: The Pressures on Physician Decision-Making
To get a better idea of which pressures influence physician decisions the most, we asked physician leaders about them...
Boston Leads Nation in Physician Wait Times
Boston, the home of leading medical schools and hospitals, a high physician population, and universal healthcare...
Patients: There's waste in medicine, but my doctor is perfect
The results of a poll of 1,238 adults out from the Kaiser Family Foundation, NPR, and the Harvard School of Public...
Survey: Texas doctors say insurers' paperwork hurts patient care
The Texas Medical Association said that a survey of doctors found that health insurers and government bureaucracy are...
"House" most popular TV doctor, according to survey
In a phone survey, 20% of 1,009 respondents said they would want fictional TV doctor Gregory House of the Fox drama...
Placebo effect: Survey gives life to ethical debate
A nationwide survey this year suggested that as many as half of U.S. doctors prescribe a a placebo at least once a...
Half of doctors routinely prescribe placebos
Half of all American doctors responding to a nationwide survey say they regularly prescribe placebos to patients...
Study: Doctors show little empathy
Researchers for the Archives of Internal Medicine have found that some physicians, namely cancer specialists and...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: The Complete Guide to Women's Health Service Line Marketing
Women are the family healthcare gatekeeper attract them to your women’s service line and you will attract their family...