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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Spine experts repudiate Medtronic studies
In an extraordinary move, a group of spine specialists are publicly repudiating the research of other experts that...
FL suspends doctor in fake Viagra scheme
A Deerfield Beach doctor has been suspended for his role helping a company peddle imitation Viagra to men who didn't...
What happened to the family doctor?
Primary-care doctors take care of the young, the old and the in-between; the sick, the well and the dying. Ideally...
Many drugs in short supply at hospitals, pharmacies
For a time this year, a psychiatric hospital run by the state of Maryland didn't have enough injectable drugs for...
UK researchers develop ’cure’ for Type 2 diabetes: starve yourself
British researchers have developed what they say is a "cure" for Type 2 diabetes, the most common form of the...
Pharmacy robberies sweeping US
A wave of pharmacy robberies is sweeping the United States as desperate addicts and ruthless dealers turn to violence...
MedPAC urges closer look at costs for MRIs, CT scans
A 17-member independent advisory group has urged Congress to get tough on doctors who order too many diagnostic...
Baylor heart hospital has lowest readmission rate in the U.S. for second straight year
  Baylor Heart and Vascular Hospital, for the second year in a row, had the lowest readmission rate for heart...
Zagat helps bring ratings to healthcare
The ubiquitous Zagat guides are known for an assortment of mostly leisure-related topics, but now the editors are...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: The Complete Guide to Service Line Marketing
This comprehensive book guides healthcare executives through proven marketing strategies to grow their service lines...
Book: The Complete Guide to Women's Health Service Line Marketing
Women are the family healthcare gatekeeper attract them to your women’s service line and you will attract their family...