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J&J recalls hip replacement implant
More than two years after the Food and Drug Administration began receiving complaints about the failure of a hip...
Dallas-area employers unite to collect data on health benefits
  Nine large North Texas employers have formed a partnership to help each other get a grip on rising health...
Healthcare law backers plan counteroffensive
After months of being pummeled by Republican attacks on the new healthcare law, the Obama administration and its allies...
What to tell patients when trials go awry
Joel Ross, MD, the founder/CEO of the Memory Enhancement Centers of New Jersey, makes his living enrolling subjects in...
IL doctor records taken offline
Illinois once provided the public with detailed histories of the state's doctors — including whether the...
Hospital monopolies ruin MRI bill as Sutter gets price it wants
After Mark Logsdon tore a ligament in his knee skiing at Lake Tahoe in March, he returned home to suburban Sacramento...
In rural CA, a debate on how to save a hospital
Rural hospitals across the nation have struggled to stay afloat. There are, of course, fewer patients in rural areas...
With healthcare, is bigger always better?
Carilion Clinic owns the two hospitals in Roanoke, VA, and six others in the region, employs 550 doctors and...
Hospitals say more insured patients can’t pay
It's no surprise that the struggling economy has made it harder for hospitals to collect money from patients who have...
NY attorney general probes healthcare credit card practices
The state Attorney General's office has issued subpoenas to 10 healthcare providers statewide, including two with...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...
Book: The Complete Guide to Women's Health Service Line Marketing
Women are the family healthcare gatekeeper attract them to your women’s service line and you will attract their family...
Book: The Healthcare Executive's Guide to Urgent Care Centers and Freestanding EDs
One in five Americans lacks adequate access to primary care physicians and even those patients with insurance and a...