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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Spine experts repudiate Medtronic studies
In an extraordinary move, a group of spine specialists are publicly repudiating the research of other experts that...
Hollywood-style special effects give girl new ear
Facial prosthetics ---made to counter damage from cancer, trauma, birth defects --- haven't gained the attention of...
Some doctors join Facebook, Twitter; others wary
  Go into any OB/GYN office and you're likely to see a large bulletin board covered with snapshots of...
Young patient draws up iSketch app to help others
After 11-year-old Cameron Cohen had surgery for a benign tumor on his leg, he turned his passion for computers into...
RapidView Provides Real-Time Snapshots of the Facility; Improves Patient Access
A small room just off the admissions area at Tufts Medical Center in Boston contains what many in the facility describe...
Hospital boasting theme of change
Promise Regional Medical Center leaders recently realized the hospital is aging and decided that something must be done...
Hospitals using technology for comfort
Although hospitals spend millions of dollars on the most advanced imaging devices and robotic surgeons, patients who...
Magazine: Five Minute Consult
Five Minute Consult
Patients easily stay in touch with tech
A new system provides approximately 200 patients at the 750-bed Spectrum Health/Butterworth campus in Grand Rapids...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Report: Business Insights: Specialty Pharmaceuticals Market Outlook
This report reveals market dynamics, leading players, and key therapy areas of opportunity for specialty pharma...
Book: The Complete Guide to Service Line Marketing
This comprehensive book guides healthcare executives through proven marketing strategies to grow their service lines...
Webcast: Tactics to Measure Financial ROI for Marketing Efforts
Proving marketing ROI is both critical to do, yet often hard to do. In this economic and competitive environment, the...