Subscribe
Blogs
Industry Surveys
Breakthroughs Reports
Multimedia
Events
Sponsored
Departments Add News Widget

Patient-satisfaction surveys have drawbacks
Patient satisfaction surveys are being increasingly used in hospitals nationwide. Press Ganey, a leading organization...
Web Exclusive: Lessons in Patient Experience from 'The Office'
A good portion of a recent episode of "The Office" takes place in a hospital, and it gives some valid...
New Jersey hospital breaks new ground in luxury
Nonprofit Virtua Health system's has opened its new Health and Wellness Center in Washington Township, NJ. Designers of...
Web Exclusive: Improving Healthcare Compliance by Understanding Generational Patient Expectations
Contributor Michael C. Howe, former CEO of MinuteClinic, offers advice for connecting with patients, based on...
iPhone app tells wait time in ER at the Hospital of Central Connecticut
The Hospital of Central Connecticut, which has campuses in New Britain and Southington, has launched a free iPhone...
RapidView Provides Real-Time Snapshots of the Facility; Improves Patient Access
A small room just off the admissions area at Tufts Medical Center in Boston contains what many in the facility describe...
Hospital boasting theme of change
Promise Regional Medical Center leaders recently realized the hospital is aging and decided that something must be done...
Hospitals using technology for comfort
Although hospitals spend millions of dollars on the most advanced imaging devices and robotic surgeons, patients who...
Magazine: Five Minute Consult
Five Minute Consult
Patients easily stay in touch with tech
A new system provides approximately 200 patients at the 750-bed Spectrum Health/Butterworth campus in Grand Rapids...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
ED Overhaul: Reduce costs, improve quality, and increase satisfaction
Join HealthLeaders Media and top executives from Scripps Health, Tomball Regional Hospital, William Beaumont Hospital...
Report: Business Insights: Specialty Pharmaceuticals Market Outlook
This report reveals market dynamics, leading players, and key therapy areas of opportunity for specialty pharma...