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Web Exclusive: Hospital Leaders Give Strategies to Remove ED Bottlenecks
Creative thinkers in emergency medicine described ideas to improve ED quality during the first HealthLeaders Media...
Web Exclusive: A QUEST to Improve Healthcare Cost and Quality
The QUEST program, a joint project with the IHI and the Premier Healthcare Alliance, provides a framework that helps...
Magazine: Got Value?
It is typical for the healthcare industry to have not one but several movements going on at once, with less than a...
Magazine: Leadership: First, Get an Expert to Start ED Overhaul
A California hospital started with a Six Sigma expert, who then learned about healthcare and, with fresh eyes, turned...
Web Exclusive: Getting Everyone on the Same Page to Achieve Healthcare Value
An Institute of Medicine roundtable made up of influential figures in various sectors of American healthcare has come...
Targeting Trouble Areas With Six Sigma Tactics Shows Major Results
Since introducing Six Sigma in its Southern California medical centers, Providence California has seen across-the-board...
Web Exclusive: Providing Quality Healthcare in a Values-Driven Culture
As the old saying goes: good people are hard to find. Fortunately—or unfortunately depending on one's point of...
Seven steps toward disease-centered systems of CARE
For nearly 2 years, SG2 have advanced the concept of disease-centered Sg2 Systems of CARE as the model of the future...
Web Exclusive: From HealthLeaders Media '09: Never-ending Quality Improvement
Four healthcare leaders offered a glimpse at how the best hospitals and payers in the industry are making progress on...
Web Exclusive: How to Lead a Hospital to Better Outcomes
During Jim Anderson's 13-year tenure as CEO of Cincinnati Children's Hospital, he's made his fair share of mistakes...

Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: Orthopedics and Spine: Strategies for Superior Service Line Performance
This book is a must-have resource for any organization looking to enhance patient satisfaction, streamline operations...
Book: Marketer's Guide to Community Benefit Reporting and IRS Form 990H
This book and CD-ROM shows healthcare marketers how to gather data effectively from every corner of their organizations...
ED Overhaul: Reduce costs, improve quality, and increase satisfaction
Join HealthLeaders Media and top executives from Scripps Health, Tomball Regional Hospital, William Beaumont Hospital...
Cancer Service Line Success:  Better Coordination, Better Outcomes
Hear from four organizations-from a community hospital to a national brand-with progressive cancer programs that are...