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AAMI: Meaningful use rewards early interoperability adopters
Evaluating hospital networks, data, drivers and device types should be completed before embarking on an...
In CO, a tale of two hospitals
Aspen Valley Hospital will give its employees an average pay increase of 2.4% this month, while the Vail Valley...
VT may build new state hospital
Gov. Peter Shumlin is considering going in a new direction than his predecessor regarding the future of the Vermont...
What happened to the family doctor?
Primary-care doctors take care of the young, the old and the in-between; the sick, the well and the dying. Ideally...
DOJ, Inova Settle ADA Lawsuit
Inova Health System has agreed to a settlement under which it would pay $145,000 to resolve a federal complaint that...
Duluth nurses set the stage for 24-hour strike
Nurses in Duluth voted overwhelmingly to reject a new labor contract, setting the stage for a 24-hour strike. More than...
Strike or settle? Duluth nurses vote today
More than a month after Twin Cities hospitals and nurses settled their most bitter contract dispute in recent history...
The hospital’s growing role as care coordinator
Hospitals aren't known for making house calls. Once patients get their discharge papers, they take their chances with a...
Hospital savings: Salaries for doctors, not fees
Visiting the Cleveland Clinic last week, President Obama held up that well-known hospital as a model for the rest of...
Doctors, patients gird for a walkout
With a week to go before Twin Cities nurses could walk off the job in a massive strike, doctors are rescheduling...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...