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Web Exclusive: Healthcare Lingo Hobbled by Political Correctness
The Affordable Care Act's penalties and incentives and talk of medical homes and accountability have set the stage for...
Web Exclusive: EEOC Healthcare Bias Complaints on the Rise
Healthcare workplace bias complaints jumped 21.7% in fiscal 2010, a record pace that outstripped the also unprecedented...
Web Exclusive: Doctors Communicate Poorly Among Themselves, Study Finds
Communication regarding patient consultations and referrals among specialists and primary care physicians rarely...
KY hospital sues SEIU for harassing phone calls
King's Daughters Medical Center in Ashland, KY is suing a local union that represents more than 600 of its employees...
Should doctors be Facebook 'friends' with patients?
Should doctors be Facebook "friends" with their patients? Increasingly, professionals are stroking their...
Web Exclusive: Top 5 Holiday Gifts for Physicians
As the clock runs down on 2010 and thoughts turn to year-end gifts, let us consider some sought-after goodies for...
How to control social media
When it comes to social media, healthcare leaders are often concered about the potential loss of control, including...
How to convince leaders that social media is good for your hospital
In this blog posting from "Hospital Impact," Nancy Cawley Jean offers answers to common concerns surrounding hospital...
Web Exclusive: Social Media and Employee Communications: An Opportunity to Experiment
Internal communications might be an opportunity to experiment with new forms of media, to measure reception and...
Measuring social marketing and media
While social marketing was originally developed from the desire that companies had to capitalize on commercial...