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CA insurance commissioner to Blue Shield: Delay rate hike
California's new insurance commissioner called Thursday for health insurer Blue Shield of California to delay...
Second person denied AZ transplant coverage dies
A second transplant candidate denied coverage because of state budget cuts has died, and hospital officials say the...
Sebelius: Repealing healthcare law returns power to insurance companies
Repealing the new federal healthcare law will put power back in the hands of insurance companies and take away new...
TennCare funding problem persists despite overhaul
Eight years ago, Tennessee Gov. Phil Bredesen successfully campaigned on his pledge to fix TennCare or end it. Since...
Surgeons salvage hand nerves of double-transplant patient at Jewish Hospital
--> Doctors completed the region's first double-hand transplant Wednesday, replacing a man's burned...
Duluth nurses set the stage for 24-hour strike
Nurses in Duluth voted overwhelmingly to reject a new labor contract, setting the stage for a 24-hour strike. More than...
The hospital’s growing role as care coordinator
Hospitals aren't known for making house calls. Once patients get their discharge papers, they take their chances with a...
Hospital savings: Salaries for doctors, not fees
Visiting the Cleveland Clinic last week, President Obama held up that well-known hospital as a model for the rest of...
MA outpatient care ranked high
<p><advertisement></advertisement>Massachusetts hospitals as a whole outperform hospitals across the...
Illinois hospitals open a window on their performance
The Illinois Hospital Association on Wednesday will debut an information-packed Web site, the first of its kind in the...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...