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What happened to the family doctor?
Primary-care doctors take care of the young, the old and the in-between; the sick, the well and the dying. Ideally...
CA insurance commissioner to Blue Shield: Delay rate hike
California's new insurance commissioner called Thursday for health insurer Blue Shield of California to delay...
Second person denied AZ transplant coverage dies
A second transplant candidate denied coverage because of state budget cuts has died, and hospital officials say the...
Doctor will Skype you now:More MDs use Web for house calls
Web camera doctors' appointments have their benefits and their drawbacks. Free online video-chat services let doctors...
Sebelius: Repealing healthcare law returns power to insurance companies
Repealing the new federal healthcare law will put power back in the hands of insurance companies and take away new...
Simple blood test to reveal cancer at low levels
Harvard University medical researchers are developing a new test to make monitoring cancer in patients easier and...
TennCare funding problem persists despite overhaul
Eight years ago, Tennessee Gov. Phil Bredesen successfully campaigned on his pledge to fix TennCare or end it. Since...
A bid to expand eligibility for weight-loss surgery
A Food and Drug Administration advisory panel last month recommended allowing doctors to use the Lap-Band, a less...
Tech turns hospitals into concert halls, diseases into songs
What if, instead of an operating room cluttered with electronic beeps and tones, it were just filled with music? If...
Surgeons salvage hand nerves of double-transplant patient at Jewish Hospital
--> Doctors completed the region's first double-hand transplant Wednesday, replacing a man's burned...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...