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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Opinion: Why Google Health really failed: It's about the money
As reported on TechCrunch, Google shut down its medical records and health data platform. Since then, there's been a...
Opinion: HSAs lucrative for insurers, costly for consumers
In its ongoing attempt to weaken a key provision of the healthcare reform law -- the one that requires insurers to...
CA insurance commissioner to Blue Shield: Delay rate hike
California's new insurance commissioner called Thursday for health insurer Blue Shield of California to delay...
Blue Shield of CA seeks rate hikes of up to 59% for individuals
Another big California health insurer has stunned individual policyholders with huge rate increases---this time it's...
Limits on test drugs add to patients' ordeals
Lorraine Heidke-McCartin, 54, has experienced heartening victories and wrenching setbacks in her fight with breast...
2 million Medicare beneficiaries aren't getting discounted drugs
More than 2 million Medicare beneficiaries have failed to sign up for a program that could save them thousands of...
AT&T, Vitality offer wireless pill caps
AT&T announced that it will be partnering with Vitality to sell Vitality GlowCaps on Amazon.com. The AT&T...
A bid to expand eligibility for weight-loss surgery
A Food and Drug Administration advisory panel last month recommended allowing doctors to use the Lap-Band, a less...
GOP vows to defund, roll back healthcare bill
Congressional Republicans vowed Sunday to use their new majority in the House and their stronger position in the...

Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...