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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Opinion: Why Google Health really failed: It's about the money
As reported on TechCrunch, Google shut down its medical records and health data platform. Since then, there's been a...
Opinion: HSAs lucrative for insurers, costly for consumers
In its ongoing attempt to weaken a key provision of the healthcare reform law -- the one that requires insurers to...
CA insurance commissioner to Blue Shield: Delay rate hike
California's new insurance commissioner called Thursday for health insurer Blue Shield of California to delay...
Blue Shield of CA seeks rate hikes of up to 59% for individuals
Another big California health insurer has stunned individual policyholders with huge rate increases---this time it's...
Limits on test drugs add to patients' ordeals
Lorraine Heidke-McCartin, 54, has experienced heartening victories and wrenching setbacks in her fight with breast...
2 million Medicare beneficiaries aren't getting discounted drugs
More than 2 million Medicare beneficiaries have failed to sign up for a program that could save them thousands of...
CA launches nation's largest "telehealth" network
Gov. Arnold Schwarzenegger joined U.S. Chief Technology Officer Aneesh Chopra at the UC Davis Cancer Center to announce...
Insurers and ratings groups post information to help patients choose doctors
For most people, picking a doctor is hardly a scientific process. They ask friends or family members to pass along...
Some doctors join Facebook, Twitter; others wary
  Go into any OB/GYN office and you're likely to see a large bulletin board covered with snapshots of...

Webcast: Use Call Centers to Grow Market Share and Measure Marketing ROI
No matter the size or budget of your facility, this program will help you overcome obstacles from leadership resistance...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...