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Developing a Just Culture
Barbara A. Brunt, MA, MN, RN-BC, director of nursing education and staff development at Summa Health System, a...
Web Exclusive: Nurses Hold Nurses Week Dear
I touched a nerve last week when I asked if we still need Nurses Week. Judging from the emails and comments I received...
Web Exclusive: A Touch. A Word. A Cause for Healing
In recognition of Nurses Week, Ron Watson, director of communications for Doylestown Hospital in Doylestown, PA, writes...
Hospital Management, Nurses Do Not Agree on Value of Recognition
A recent report contradicts the idea that employees value recognition of their efforts higher than anything else. The...
Web Exclusive: Better Nurse-Patient Ratios Could Save Thousands of Lives Annually, Says Study
If California's mandatory nurse-patient ratios had been in effect in Pennsylvania and New Jersey hospitals in 2006...
Web Exclusive: IOM's Nursing Workshop Pushes for Greater Nurse Involvement in Care
Overcoming challenges in nursing is essential to overcoming challenges in the healthcare system as a whole, according...
Study shows nursing strikes erode patient care
A study released last month examined the quality of care in New York hospitals during 50 nursing strikes over two...
Nurses Associations Look for New Protections, Federal Laws to Protect Nurse Whistleblowers
The quick acquittal earlier this month of Texas whistleblower Anne Mitchell, RN, has nursing organizations relieved...
Web Exclusive: Does Mandating Nurse-Patient Ratios Improve Care?
As more than a dozen states consider laws to establish hospital nurse-to-patient ratios, what has been the experience...
Mandatory overtime for nurses now banned in Pennsylvania
As of July 1, all nurses and caregivers in Pennsylvania are now largely immune from management requests to work...

Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: Orthopedics and Spine: Strategies for Superior Service Line Performance
This book is a must-have resource for any organization looking to enhance patient satisfaction, streamline operations...
Book: Marketer's Guide to Community Benefit Reporting and IRS Form 990H
This book and CD-ROM shows healthcare marketers how to gather data effectively from every corner of their organizations...
Seminar: Service Line Strategies Virtual Workshop 2010
Webcast: Geriatrics Service Lines Strategies
As the aging population grows, healthcare organizations need to prepare for the financial stress this demographic will...
Continuing Education: The Physician Advisor’s Role in CDI: A Collaborative Approach for Success
This one-day seminar provides an in-depth session on the essential functions of the physician advisor and his or her...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...
Continuing Education: The Physician Advisor's Role in CDI: San Diego, CA