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Headed to ER? Some post waits by text, billboard
Need an X-ray or stitches? Online, via text message or flashing on a billboard, some emergency rooms are advertising...
Using the Web to curb waiting-room times
A new Web-based tool seeks to help patients spend less time in the waiting room before seeing their doctor. The...
Reston, VA, hospital uses cellphone texting to announce emergency room waiting time
To make the ER more patient-friendly, Reston (VA) Hospital Center has devised a text-messaging service that tells you...
Web Exclusive: Nurse Manager's Project Increases ED Capacity
Christy Wade became nurse manager of the emergency department at Jersey City Medical Center two and a half years ago...
CT-based Middlesex Hospital offers online clock that tells ER waiting times
Connecticut-based Middlesex Hospital has launched a new online "waiting time clock" for its three facilities in...
Web Exclusive: ED Wait Times Drop Slightly, Patient Satisfaction Rises
Despite a recession and continued crowding, a new study shows that the average wait time in the nation's emergency...
A Silver Spring, MD, ER aims to serve older patients
Holy Cross Hospital in Silver Spring, MD, has one of the nation’s first ERs designed to serve a population 65 and...
How long will patients spend in the ER before they get mad?
Doctors from Beaumont Hospital in Troy, Michigan, looked at more than 2,000 patient-satisfaction surveys from the first...
Web Exclusive: The ER Myth vs. Reality
There is a nagging myth out there that it is the uninsured who are clogging ERs for routine care. But a new study...
Uninsured not main reason for ER crowding
People without medical insurance are not the primary cause of the overcrowding that is typical in emergency rooms at...

Book: Critical Thinking in the Emergency Department:
This easy-to-read resource explains the principles behind critical thinking and how to encourage nurses to use critical...
Book: The Hospital Executive's Guide to Emergency Department Management, 2nd Edition
In this timely new book, you will find refined tactics for dealing with increased patient flow, efficiently handling...
Webcast: Transform Your ED into a Profit Center
As the major source of admissions, your ED is poised to be a serious revenue driver, or drain. Get in-the-trenches...
Webcast: Violence in Healthcare: Proven Strategies to Keep Your Facility Safe
Despite Joint Commission Sentinel Event Alerts and OSHA guidance, violence in healthcare is on the rise. Your workplace...
Book: The Healthcare Executive's Guide to Urgent Care Centers and Freestanding EDs
One in five Americans lacks adequate access to primary care physicians and even those patients with insurance and a...