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What happened to the family doctor?
Primary-care doctors take care of the young, the old and the in-between; the sick, the well and the dying. Ideally...
Scott sisters to leave prison Friday, kidney transplant awaits
After 16 years in prison and countless pleas for their release, two sisters who have pledged to share a kidney will...
Second person denied AZ transplant coverage dies
A second transplant candidate denied coverage because of state budget cuts has died, and hospital officials say the...
Doctor will Skype you now:More MDs use Web for house calls
Web camera doctors' appointments have their benefits and their drawbacks. Free online video-chat services let doctors...
US alters rule on paying for end-of-life planning
The Obama administration, reversing course, will revise a Medicare regulation to delete references to end-of-life...
2 million Medicare beneficiaries aren't getting discounted drugs
More than 2 million Medicare beneficiaries have failed to sign up for a program that could save them thousands of...
HighPoint CEO works to win back confidence
Mary Jo Lewis spent much of her first 100 days as CEO of the former Sumner Regional Health System Inc. listening to...
Tampa Bay hospitals ring in the new year by going tobacco-free
Hospitals around the Tampa Bay region are ringing in 2011 with a healthy resolution long in the works: extinguishing...
Tech turns hospitals into concert halls, diseases into songs
What if, instead of an operating room cluttered with electronic beeps and tones, it were just filled with music? If...
Web Exclusive: What Disney Can Teach Hospitals About Patient-Centered Care
Hospitals are learning how to enhance the patient experience from the creative minds behind the "happiest place...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Webcast: Cultivating Physician-Hospital Alignment in the ACO Era
The physician-hospital relationship has always been important but with reform, fortifying these partnerships is now an...
Audio Conference: Slash Your Readmission Rates
With 20% of Medicare fee-for-service beneficiaries discharged from a hospital being readmitted within 30 days, two of...
Webcast: Tackle Physician Turnover Costs, Rev Up Recruitment
Physician turnover can cause millions to walk out your front door. Losing just one physician can mean a $1 million hit...
Book: The Complete Guide to Women's Health Service Line Marketing
Women are the family healthcare gatekeeper attract them to your women’s service line and you will attract their family...
Book: The Healthcare Executive's Guide to Urgent Care Centers and Freestanding EDs
One in five Americans lacks adequate access to primary care physicians and even those patients with insurance and a...