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Doctor will Skype you now:More MDs use Web for house calls
Web camera doctors' appointments have their benefits and their drawbacks. Free online video-chat services let doctors...
Some doctors join Facebook, Twitter; others wary
  Go into any OB/GYN office and you're likely to see a large bulletin board covered with snapshots of...
MN-based Park Nicollet rolls out an online diagnosis service
Minnesota-based Park Nicollet Health Services will start diagnosing minor health problems such as bladder infections...
Should surgeons meet patients online?
Conservative plastic surgeons say it is fine to send an e-mail message with general information about a range of...
Patients at Boston's Beth Israel to get a look at physicians' notes
Boston-based Beth Israel Deaconess Medical Center is about to begin a project called "open notes" in which...
Web Exclusive: Web-based Patient Education Works
Contributor Charles E. Morton, III, MD, recounts his early success with switching from seminars to a web-based program...
Study: Some doctor bloggers tell all
Although doctor or nurse bloggers might think they’re anonymous, they sometimes inadvertently end up revealing...
Physician, Google thyself
Two psychiatrists at Massachusetts General Hospital are counseling colleagues on the lengths their patients may go to...
Turning Online Physician Ratings into Lemonade
Every time I open a newspaper or visit a major Web site lately, I see another article about the emergence of online...
Teenagers take embarrassing ailments to Second Life doctors
Spanish health authorities have launched a virtual portal through the Second Life Web site designed to help young...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: The Complete Guide to Women's Health Service Line Marketing
Women are the family healthcare gatekeeper attract them to your women’s service line and you will attract their family...