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Obama aministration shelves doctor ’mystery shoppers’ plan
The Obama administration said Tuesday that it had shelved plans for a survey in which "mystery shoppers" posing as...
Spine experts repudiate Medtronic studies
In an extraordinary move, a group of spine specialists are publicly repudiating the research of other experts that...
Second person denied AZ transplant coverage dies
A second transplant candidate denied coverage because of state budget cuts has died, and hospital officials say the...
Limits on test drugs add to patients' ordeals
Lorraine Heidke-McCartin, 54, has experienced heartening victories and wrenching setbacks in her fight with breast...
Study linking vaccine to autism was fraud, Lancet reports
The first study to link a childhood vaccine to autism was based on doctored information about the children involved...
US alters rule on paying for end-of-life planning
The Obama administration, reversing course, will revise a Medicare regulation to delete references to end-of-life...
So young and so many pills
These days, the medicine cabinet is truly a family affair. More than a quarter of U.S. kids and teens are taking a...
J&J recalls hip replacement implant
More than two years after the Food and Drug Administration began receiving complaints about the failure of a hip...
IL doctor records taken offline
Illinois once provided the public with detailed histories of the state's doctors — including whether the...
Sound Physicians taps into hospitalist movement
One of the fastest-growing companies in the Northwest has little to do with high-tech, biotech, or cleantech. Tacoma...

Book: The Satisfied Patient, Second Edition:
This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the...
Book: Physician Entrepreneurs: The Quality Patient Experience
A quality patient experience directly impacts physician scores and rankings with private insurers and government...
Book: The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by...
Book: The Complete Guide to Service Line Marketing
This comprehensive book guides healthcare executives through proven marketing strategies to grow their service lines...