patient satisfaction
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Payer
How Independence Blue Cross Combines CAHPS, Age-Friendly Models and Benefits Navigation For Caregiver Support
The payer?s partnership with Carallel addresses multiple industry pressures.
Innovation
Is Healthcare Innovating Its Way Back to Patient Engagement?
A HIMSS24 panel discusses how competition and uncertain reimbursements are forcing providers to change their business model
Payer
The Exec: Healthfirst President and CEO Pat Wang Reflects on International Women’s Day
From the top post, Wang leads a plan that serves the world.
Innovation
Could This Be The Key to Rural Telehealth Scalability?
A collaboration between Rochester University Medical Center and Five Star Bank is putting telehealth kiosks in bank branches, offering new...
Technology
Key Strategies for Sustaining an RPM Program
UnityPoint Health is scaling its remote patient monitoring program out to new populations. Here?s its game plan for success.
Innovation
Congress Eyes Expansion of Hospital at Home Care Model
A new bill before Congress would create a pilot program to examine whether the Hospital at Home care model could...
Innovation
New Jersey Makes Hospital at Home a State Program
A new law allows Garden State health systems to expand their Hospital at Home programs to include Medicaid patients and...
Technology
Tech on the Front Lines: New Tools Help FQHCs Close Care Gaps
Federally qualified health centers (FQHCs) are using telehealth and digital health tools to improve access and erase care siloes for...
Innovation
A New Option to the Crowded ED: Concierge Care
Health systems and hospitals are facing competition from disruptors offering personalized urgent and emergency care. But is that a bad...
Innovation
New CMS Innovation Model Targets Mental Health Integration
Participating providers will receive federal support for integrating mental and physical healthcare services in team-based care
Revenue Cycle
Are Health Orgs Delivering on Price Transparency?
Price transparency isn?t just a compliance measure ? it?s become a patient preference.
Innovation
How Can Hospitals Turn the Home into a Healthcare Hub?
According to a recent CES panel, healthcare executives have a ways to go to make that work