strategy
publication date
Innovation
Fisher-Titus Puts Patients First With New Scheduling Platform
Linda Stevenson, the Ohio health system's Chief Digital Information Officer, says the AI-enabled platform helps patients and clinicians, a key...
Innovation
Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
Research out of the UK?s Oxford University finds that consumers asking an LLM for a diagnosis and treatment recommendation aren?t...
Technology
CIOs Need to Get a Handle on Their Apps
A new survey of CHIME members finds that application rationalization is a top priority among CIOs, yet many healthcare organizations...
Technology
Infographic: Tripping Over the Technology
A recent survey finds that technology is more of a frustration than a fixture in connecting patients with their healthcare...
Innovation
Beacon Health Pursues Innovation Through New EHR Platform
Stacey Johnston, the health system?s Chief Information and Digital Execution Officer, says new AI projects still need to prove financial...
CFO
Doing More With Less: How a Children's Hospital CFO Is Using Innovation to Grow
St. Christopher's Hospital for Children is leaning on embedded AI, operational rigor, and an expanded CFO role to restore clinical...
Innovation
HL Shorts: Making the Most Out of Agentic AI
Tampa General Hospital is seeing strong value from Aimee, an AI bot recently deployed in the hospital?s call center to...
Technology
Infographic: Are Your Clinicians/Executives Using Shadow AI?
A Wolters Kluwer survey finds that some people are using AI tools that haven?t been approved by management, potentially exposing...
Innovation
Sanford Health Makes Transformation a Rural Priority
Tommy Ibrahim, the health system's new (and first ever) Chief Transformation Officer, says new models of care will set the...
Technology
How Do Patients Feel About Their EHR? Hint: It's Not Good
Impenetrable portals and long logins are causing patients to think of technology as a hindrance to healthcare access.
Technology
Epic Lawsuit Puts EHR Access in a Harsh Spotlight
The EHR giant is charging Health Gorilla and others with scheming to sell PHI to lawyers and other shady entities.
Innovation
Can Clinicians Be 'Nudged' to Take Better Notes?
Intermountain Health's new CDI platform aims to improve documentation through real-time queries that prompt doctors to create a better medical...