Rowan Regional Medical Center will undergo voluntary corrective action next month after a former patient filed a privacy complaint against the hospital. Federal investigators found no violation of patient privacy rights. But employees in the Rowan Regional departments implicated in the complaint will undergo training on safeguarding medical re-cords, confidentiality and more. Former patient Jennifer Alexander alleged that Rowan Regional inappropriately used and disclosed her protected health information and a hospital employee harassed her and her family. Separate from the complaint, Alexander also has filed a civil lawsuit against the hospital, Novant Health and two hospital employees for negligence, defamation, slander and invasion of privacy. Novant owns Rowan Regional. The two employees are not being named because they have not yet been served with the lawsuit.
