Skip to main content

PA hospital using app to give refunds to unhappy patients

By News Channel 8  
   May 05, 2016

“We want real-time feedback about how we’re doing,” Holy Spirit vice president of operations Kyle Snyder said. “So, you’ve got to have a way to basically acknowledge the fact that perhaps we don’t get everything right every time.” The local affiliate of the Geisinger health care system now has that mechanism in the form of an app.

Full story


Get the latest on healthcare leadership in your inbox.