Orlando Sentinel, January 20, 2014

It's looking to be the year of the consumer in health care, say leaders and visionaries in the industry. New technology, changes in the market and the Affordable Care Act will allow more consumers to bid good-bye to some of the most frustrating parts of a troubled-health-care system. Waiting hours to see the doctor, taking hand-written prescriptions to the pharmacy while sick, chasing down medical records, and being left in the dark about what care will cost are all inconveniences that will soon go the way of the phone booth.
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