Telemedicine policy draws opposition from patient advocates, healthcare providers

New guidelines issued by the Federation of State Medical Boards could have a chilling effect on the growth of telemedicine – especially in rural areas and among low-income patients, say some patient advocates, health care providers and health care companies. But the federation says the updated guidance will safeguard patients' privacy and ensure high-quality care in the current fast-changing health care delivery environment. As part of a wide-reaching April 26 policy statement, FSMB changed the definition of telemedicine to care that "typically involves the application of secure videoconferencing… to provide or support healthcare delivery by replicating the interaction of a traditional encounter in person between provider and a patient." It is not, according to the federation, "an audio-only, telephone conversation, e-mail/instant messaging conversation or fax."