Embrace Physician Rating Sites, Improve Patient Experience
Many hospital leaders, marketers, and clinicians are wary of doctor rating sites, but some understand the reviews contain valuable insight that can improve care.
Many hospital leaders, marketers, and clinicians are wary of doctor rating sites, but some understand the reviews contain valuable insight that can improve care.
Good article. I think we will see the next wave of healthcare ratings focus on physicians rather than hospitals as more and more consumers realize that the hospital rating is only one part of the equation. New rating systems, better data and better access to physician information is all contributing to a more educated and aware consumer/patient.