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IHI Forum Reflections: 10 'Aha' Moments



The Institute for Healthcare Improvement's annual quality forum in Orlando this week drew a near-record number of attendees. Many went home inspired by panels on quality initiatives that emphasized the patient perspective. Some are already thinking about how to apply what they've learned.



1 comments on "IHI Forum Reflections: 10 'Aha' Moments"
Cathy Jaynes, RN, PhD (12/20/2010 at 12:27 PM)

Loved the "aha" moment that describes the need to share personal stories with members of the hospital board. Have been working for the last couple of years on a project to collect stories in a digital format to teach quality and safety to my students as well as my colleagues in the air medical transport industry. Starting a bank of them and also using the stories at the Patient Voices website in the UK. They are powerful!