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How Hospitals Address Patient Experience via Mobile Apps

Hospital leaders advise on how to create mobile applications that enhance the patient experience and expand the reach of service lines.

3 comments on "How Hospitals Address Patient Experience via Mobile Apps"
Matt Mattox (7/25/2012 at 2:15 PM)

The real question is why hospitals are waiting so long to offer an app. With millions of dollars in the balance based on patient satisfaction (read: Value-Based Purchasing), a mobile app is a no-brainer. And relative to the cost of most hospital technology, apps are reasonably priced. Here are 5 reasons hospitals should launch an app ASAP:
Steve Wilkins (7/8/2011 at 5:30 PM)

Hospitals and other providers thinking about investing in the development of smartphone apps should keep the following fact in mind: "only 5 percent (of smartphone apps) are still used one month after downloading." For source citation: Steve Wilkins
Kim Larabee (7/7/2011 at 2:34 PM)

The MHealth apps developed at Vertiglo keep a few things in mind related to the article above. > The application has to be super functional for young and old > The article mentions the increase in use. It's imperative that security and layers on encryption for the data collected is in place before roll-out > Focusing on the core services can't be overstated. At Vertiglo, we out into place a mechanism to make changes and revisions in realtime. This was evident with the Veterans app we are in beta testing. > The success should be customer centric Great job @Carrie_Vaughan Kim @vertiglo