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Technology's Role in the Patient Experience Imperative
While some healthcare organizations are using advanced online tactics to improve the patient experience, many are still pinning their hopes on outdated methods of communication and interaction.
Mylynn Tufte touches on this in a recent video on strategies for patient accountability. https://ignite.optuminsight.com/archive/patient-accountability-video/ Specifically, she talks about how to foster and improve patient accountability in the new ACO framework.