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How to Motivate Clinical Staff for Value-Based Purchasing
Financial penalties and rewards don't motivate clinical staff to adhere to value-based purchasing, say CFOs. Instead, nurses seek to do the right thing for patients—which adds up to the right thing for the bottom line.
How interesting that the key point for employees to take action is "It's the right thing to do." That's the same thing that came out in the hand hygiene study: healthcare providers couldn't be bothered to wash their hands to keep themselves healthy, but stressing the fact it was the right thing to do to keep their patients healthy[INVALID]-well, that was sufficient motivation. Who'd have thought?