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Inside a Leapfrog Group Top-Ranked Hospital
The CEO of Seattle's Virginia Mason Medical Center explains how adapting and applying the Toyota production system to healthcare has helped the facility earn a sixth appearance on the Leapfrog Group's top hospital list.
Too bad the results are compared to non-US hospitals. Many of those US facilities participating in Leapfrog would be embarrassed to see places like Severance, Bumrungrad and Albert Einstein blowing them away in terms of quality, not to mention patient satisfaction.