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Save Millions By Paying Attention to Process
When looking for ways to plug revenue cycle leaks, pay attention to work process and flow. One healthcare organization found low-hanging fruit in its back office processes. How much paper do you use in your processes?
Application for small scale practice; as important as it is to examine work flow and reduce paper/manual steps the down-side is that automated posting misses the errors made by payers. There is no substitute for trained human eye and a professional biller who is familiar with the payment policies and trends of individual payers. Automated posting is great and saves money in one budget category, however it may increase losses in yet another. Key is to find a balance between trained eye and automated system.