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Medical Harm Complaint System Could be Quality Data Goldmine



A pilot project proposed by the federal Agency for Healthcare Research and Quality may unleash a torrent of patient gripes, but may yield valuable data from which providers can learn about medical errors and patient safety.



2 comments on "Medical Harm Complaint System Could be Quality Data Goldmine"
Julia Hallisy (10/18/2012 at 3:33 PM)

The Empowered Patient Coalition knows from first-hand experience the benefits of patient-reported events. We have had a medical event survey for approximately two years with over 670 responses chronicling over 1,000 events from patients, family members, and caregivers. Aggregate data is available on our website at www.EmpoweredPatientCoalition.org. We have found the public to be detailed and highly motivated to effect change in their assessments of the care they received and the sources of their adverse events. Julia Hallisy Founder and President The Empowered Patient Coalition
chloe (10/18/2012 at 2:46 PM)

Stupid, stupid, stupid.