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Rounds Preview: Models for Cancer Care Success
Baylor Health has invested more than $275 million in improving oncology facilities in the past year. To position Baylor's cancer services as a destination center, service and coordination have to be at the forefront. So it has brought in cancer navigators.
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*MAGNET™, MAGNET RECOGNITION PROGRAM®, and ANCC MAGNET RECOGNITION® are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro, Inc. and The Greeley Company are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro, Inc. is not affiliated in any way with The Joint Commission, which owns the JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC).
I think we have a similar position at a health system in Albuquerque and has proven to be extremely popular with patients and their families. I did notice a flaw in our system in Albuquerque while I was involved in the care of a cancer patient. While the navigator was excellent at guiding us through all the steps we tend to rely on that person entirely and that is not always optimal. While the navigator can help us through the system we are never told that there may be other specialists elsewhere that could provide better and superior treatments. In other words, recommedning a second opinion from a good tertiary system.