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'Dismal' Understanding of Health Plans Among Consumers

Only 14% of consumers surveyed understand basic insurance terms such as "copayments," and "deductibles." They will make "disastrous decisions," when health insurance exchanges come online in a few weeks, says an economist and researcher.

1 comments on "'Dismal' Understanding of Health Plans Among Consumers"
Harvey (8/22/2013 at 8:04 AM)

Co-payments is not a complex term. The industry claims it is so confusing due to "incentives". I don't believe that ten years ago there was any more consumer knowledge about health insurance terminology. Carriers always made their offering plans confusing. It is much easier to deny services if you cannot understand what your buying