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HIX, A Disaster Foretold, Needs Time



It would be easy to focus on the price of the federal government's health insurance marketplace and expect it to work better than some Web startup launched by a couple of heavily-caffeinated kids. But it wouldn't be fair.



3 comments on "HIX, A Disaster Foretold, Needs Time"
Frank Poggio (10/16/2013 at 7:41 PM)

Re: "don't expect them, or healthcare systems, or even Silicon Valley, to fix the health insurance exchange rollout, and neither should anyone else." Wow..so magnanimous! So if we should give them more time why won't DHSS give providers/vendors more time for Stage 2? And I still ask- why didn't DHSS put it's contractor HIX vendors thru the ONC Certification test process as they require of provider vendor systems. From my experience in guiding over forty vendor systems thru the ONC process there is no way any of the HIX systems would have passed. Drop down lists that don't work, repeated system outages, would have killed them in the first pass.
Tyco Brahe (10/16/2013 at 10:08 AM)

This moment-by-moment reporting is so useless. They will fix the portal and we will move forward. In a few years, we will look back at all this "disaster" talk and roll our eyes. When Medicare Part D was rolled out, it was a "disaster" of similar proportions, with seniors completely confused about the choices. Now, NO ONE even talks about it. This is a marathon, not a sprint. All the "disaster" talk is premature.
Jim Brunnemer (10/15/2013 at 4:53 PM)

It certainly looks like it will take time to get healthcare.gov fixed. I'd just note your comment on the timing to avoid the individual penalty is not the end of December......I believe they have said an individual would have to be signed up by mid-February to avoid the penalty as they need to have coverage in place effective before the end of March 2014 (so that really means 3/1/2014).