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RAC Appeals Process 'Broken,' AHA Says



In letters to Congress and the head of CMS, The American Hospital Association says stalled Medicare claims totaling more than $1 billion and a growing volume of Recovery Audit Contractor denials are putting its members in "an untenable position."



2 comments on "RAC Appeals Process 'Broken,' AHA Says"
Thomas H (1/16/2014 at 1:48 PM)

This process is a nightmare I know I currently assist the RAC. Most of the high end personal dont have any clue of the process or procedures and seem to be very limited to being open to new structure or any ideas. I have been in the medical billing, collections, administrative field, etc for over 10 years now and the process needs to be fixed starting with the system upgrades and quicker transactions and either removing the sub contractors or requiring them to have a certain amount of personal. I have never been so frustrated or lost at certain times in my field until I ran into this process. I am greatful I have a job but I feel so unproductive because all the incorrect feedback and decision making. Well thats that I hope this process gets fixed quick for the better.
Karen Luther (1/16/2014 at 10:39 AM)

Thank you to the AHA for taking this stand!