The Governance of Quality:

Learn how to prepare them during this webcast, hosted by HealthLeaders Media. During this 90-minute program, expert presenters explore how the role of the board is changing and identify strategies and best practices to help executives educate and engage boards on their new role in improving hospital performance and quality. You'll hear real-life struggles and successes and you'll also receive helpful takeaway tools such as a sample board survey and board education resources.

PROGRAM AGENDA

1. The board’s role in quality
   1. Why hospital boards have not traditionally focused on quality past
   2. Why boards need to behave differently now
   • External factors demand a different approach
   3. The mission of the board with regard to quality
   4. Available resources to help orient boards to their responsibilities for quality oversight
2. Leadership strategies
   1. Rapid movement towards board involvement in quality
   2. Transparency and public reporting
   3. Surveying boards
   4. Data-driven best practices
3. Case study: Kettering Health Network
   1. What Kettering is doing as a top performer
   2. National influence over the individual hospital boards
   3. How they overcame obstacles
   4. Lessons learned
4. Case study: Prince William Health System
   
   1. How they educated their board
   2. How they made the board a partner in the project
   3. Obstacles faced trying to involve and engage the board
   4. Successes and lessons learned
5. Future trends that could impact the board's role in quality
6. Q&A session

Learning Objectives

At the end of the program, you and your colleagues will be able to:

• Educate your board on their role in quality care
• Overcome board reluctance to quality initiatives
• Identify futures trends that will impact hospital quality

FEATURED SPEAKERS

Stephanie Alexander, Senior vice president, Premier Healthcare Informatics. Ms. Alexander has been active in the healthcare decision support business for 20 years and speaks regularly on the importance of measurement to realize consistent healthcare improvement. Earlier in her career, she served as project manager for operational improvement consulting engagements resulting in multi-million dollar savings for health systems. She also served as director of process improvement for a 450-bed hospital and managed process improvement programs in several hospitals. Ms. Alexander was deeply involved in the development of Premier’s Perspective™ system, which hospitals use for measurement, benchmarking, and reporting of clinical performance.

Todd Sagin, MD, JD, Vice president and national medical director, The Greeley Company, a division of HCPro, Inc. Dr. Sagin brings more than 25 years of healthcare clinical, managerial, and legal experience to his work with physicians and hospitals across the United States. He applies his medical, legal, and executive expertise to help physician and hospitals develop solutions to their most challenging problems. He has consulted, authored, and presented on a wide range of clinical and healthcare management topics, including hospital and group practice governance, quality and performance management, credentialing and privileging, medical staff affairs, liability issues and legal trends. He is a frequent lecturer and facilitator at hospital, board, and medical staff retreats.

Frank Perez, President and CEO, Kettering Adventist HealthCare Inc., Dayton, OH. Mr. Perez is also chairman and CEO of both Kettering Medical Center and Grandview Medical Center, and chairman of Kettering College of Medical Arts. During his more than 35 years in healthcare, he has served as chief executive officer at numerous organizations in the US and overseas ranging from 600-bed hospitals to systems with up to 2,000 beds. Three years ago he led in the merger of Kettering Medical Center and Grandview Medical Center in the Dayton area, expanding the system to include five hospitals, a college, retirement center, and multiple affiliated programs under one corporate umbrella—the Kettering Medical Center Network.

WHO SHOULD LISTEN?

This educational event is geared toward hospital C-suite executives, including CEOs, COOs, CFOs, CIOs, CMOs, and CNOs. Hospital board members will also benefit from the information presented.

NEW PARTICIPATION OPTION- WEBCAST ON-DEMAND

In addition to the regular participation options for HCPro webcasts- live, CD or combination packages- we are pleased to offer a new option, webcast on-demand. When you purchase a webcast on-demand you will be able to view the program any where and any time by logging into your account on healthleadersmedia.com.

Program Materials and System Requirements

Please note that to fully benefit from the Webcast experience, you will need a computer equipped with an Internet connection, sound card, and one of the following browsers: Netscape Navigator 4.7 or Internet Explorer version 5 or higher.