Stronger RCM results with athenahealth: What top-performing practices are doing differently

Sponsored by
Veradigm

For many practices, the promise of EHR-driven revenue optimization hasn't panned out. Denials are still rising, financial pressures persist and staff are stretched thin. 

But some independent groups using athenahealth are achieving stronger results without a major system overhaul. Instead, they adjusted their strategy. 

This webinar walks through the playbook these practices are using to get paid faster, reduce administrative headaches and get more value from athenahealth.

In this session, you'll learn:

  • How to achieve 98% clean claim rates and reduce denial backlog
  • Where practices are accelerating payment cycles by cutting A/R days
  • How to reduce strain on staff while improving RCM performance

How to Stick the Landing: What Great Patient Access Really Takes

Sponsored by
Optum

Patients aren’t waiting at the front door anymore—they’re already searching and scrolling in the places most accessible and familiar to them. Health systems that still think of access as a doorway are missing the bigger picture: patients expect care to meet them where they are, not the other way around.

That’s the philosophy guiding Wellstar Health System’s bold reinvention of patient access. 

In this exclusive webinar report, learn how Wellstar is redesigning the ways patients discover, book, and stay engaged with care—transforming a once-disconnected process into a connected journey. From digital entry points and near real-time booking to personalized outreach and AI-enabled support, the approach is redefining what it means to build lifelong relationships through access.

Health Equity for All: The Hidden Value of Greater Accessibility in Ambulatory Care

Sponsored by
Midmark

Accessibility in ambulatory care environments is crucial for ensuring all patients, regardless of their physical, cognitive or sensory abilities, can access and receive appropriate care. It helps break down barriers and fosters an inclusive environment where every individual, including patients and care teams, can engage in enhancing health and well-being.

This white paper is designed to help create ambulatory spaces where patients want to visit and caregivers want to work. It looks at the importance of accessibility when it specifically comes to exam and procedure rooms where most of the patient/caregiver interaction occurs. The white paper also takes a closer look at the components of exam and procedure rooms that can help increase accessibility at the point of care. 

Enhancing Experiences & Reducing Costs

Sponsored by
GLOBO

New AI Interpreter for Limited English Proficient (LEP) Patients

While the healthcare industry continues to weigh the pros and cons of using AI in a wide range of applications, one area that holds great promise is automated interpreting for limited English proficient (LEP) patients. 

GLOBO KAI™ was built alongside trusted healthcare partners to create an AI interpreter specifically with patients and providers in mind. The team observed staff and patients in real-life healthcare settings using the AI Interpreter to evaluate accuracy and user reception. 

Download this comprehensive pilot findings report to learn how AI can be an effective tool to fill gaps along the patient journey and enhance access points, increasing experiences for both patients and providers.

Research + insights: Examing AI adoption + ROI in healthcare payments

Sponsored by
Waystar

Waystar partnered with Modern Healthcare to conduct a research study into the importance of AI in revenue cycle management software today. The research unpacks insights across various healthcare organization types, RCM functional areas, and executive leadership roles.

Get data insights and real-world examples into how AI can effectively address revenue cycle obstacles — and transform them into opportunities. With this research, you’ll see where hospitals, health systems, and medical practices are currently applying AI to build a more efficient workforce and experience stronger financial performance. Plus, get the scoop on where healthcare leaders are looking to invest in the future.

What’s inside

  • Learn how using AI-powered software increases efficiency and gives time back to your team so they can put the human touch back into patient financial care
  • See how to incorporate AI to yield positive ROI across the entire revenue cycle
  • Observe real-world applications of AI from successful healthcare organizations
  • Imagine what’s possible for healthcare payments with generative AI

Top 6 trends for healthcare revenue cycle in 2025

Sponsored by
Waystar

600 healthcare finance leaders rank their top investment priorities + focus areas

The healthcare revenue cycle is always changing. As organizations navigate challenges — rising denials, payer complexities, data security risks — staying ahead of industry trends is crucial.

This study uncovers the top trends shaping the healthcare revenue cycle in 2025. Leaders can get ahead of industry shifts with this research, including insights on everything from investing in generative AI (GenAI) to strengthening cash flow.

What’s inside

  • Expanding AI and GenAI investments to streamline operations
  • Ensuring strong ROI from RCM software investments
  • Safeguarding data against cybersecurity breaches
  • Adopting end-to-end platforms over point solutions
  • Enhancing patient access to boost precision and prevent denials
  • Strengthening cash flow with error-free claim submissions

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