Filling the Healthcare Education Gap: A Care Management Opportunity
Sponsored by
Wolters Kluwer
September 21, 2023
80% of Americans still have questions after healthcare visits. Healthcare payers struggling to reach members can become a trusted source of educational content and programs in an untapped opportunity to improve member experience and care management efforts.
Get the five lessons from a consumer survey on what consumers want from health educational materials in the whitepaper “Filling the healthcare education gap: A care management opportunity”.
Denials are a constantly moving target due to factors often outside of a health organization’s control, such as new payer rules or patients switching medical plans. However, if left unresolved, denials can represent an average loss of up to 5% of net patient revenue.
So, how can we get ahead of denials in healthcare? With the proper insights and action, health organizations can prevent more upfront denials, empower staff with the right tools, and reduce revenue leakage.
Take a deep dive into denials, examining where they most frequently originate to the latest research and strategies to stay ahead.
What's in the report?
Research on the current state of denials
Steps to prevent, prioritize, and outsmart denials
Case study examples on how healthcare organizations benefit from purpose-built automation
Human Resources for a Changing Healthcare Workforce
September 15, 2023
As the healthcare workforce continues to evolve, so does the role of human resources.
HR leaders are no longer siloed and left to focus on only benefits programs. They are a larger part of the organizational C-suite leadership, strategizing on workplace culture, impacts on employee wellbeing, ways to combat burnout, and recruitment and retention efforts.
Learn from HR professionals in healthcare and other industries on how to keep up with the changing tides.
Six Ways Comprehensive Behavioral Health Reduces Avoidable Costs
Sponsored by
Amwell
August 30, 2023
While all sectors of healthcare are experiencing the financial and operational burdens of the ongoing workforce shortage and rising healthcare costs, these burdens are perhaps felt most acutely in the behavioral health sector. But behavioral health is also the sector poised for innovation, and health systems and the patients they serve thrive when virtual and automated care enhances their behavioral healthcare experience.
In this ebook, we share six ways virtual and automated care can help your health system deliver better behavioral healthcare while also saving on avoidable costs by:
Reducing emergency department boarding
Avoiding preventable readmissions
Improving the efficacy of mental health evaluations
For Americans, inflation and high deductibles mean patients are getting bigger bills, which causes both surprise and confusion. Often, patients don’t understand why they owe so much, or they aren’t able to meet their financial responsibility even if they do.
Obviously, this is difficult for patients — but it’s also debilitating for healthcare organizations. When patient collections are down, providers face bad debt, poor patient retention, and decreased satisfaction for patients and staff. So, what’s the answer?
It’s time to create a better patient collections experience. Providers who take action now can change a potentially bleak future simply by rethinking patient collections. By evolving your process and offering consumer-friendly experiences, you can empower your patients to manage their health — and their bills — with less stress and surprise.
What’s inside:
The current state of patient collections, from deductibles to denials
Why transparency is key to patient satisfaction + compliance
Using automation + data to improve patient collections
The IT Leader’s Underleveraged Opportunity to Reduce Clinician Burnout
Sponsored by
Wolters Kluwer
August 23, 2023
How IT leaders can help reduce clinician burnout.
58% of clinicians say too many administrative tasks contribute to burnout*.
As health systems scramble to attract, hire, and retain talent, they need to focus on ways to enable clinicians to do more of what they love – care for patients. The opportunity to reduce clinician tasks and streamline processes can fall squarely in the IT leaders’ area, directly impacting workload, costs, and patient safety and outcomes.
How can IT leaders effectively engage teams to better support clinicians with technology they’ll value? In this eBook, learn about implementing key strategies such as:
Modernizing and consolidating tech solutions
Engaging the care team in the process
Updating IT governance structure
Optimize tools for both clinicians and patients
Learn more about supporting clinicians with technology in the eBook, “The IT Leader’s Underleveraged Opportunity to Reduce Clinician Burnout”.