Payment Transformation: How health systems are meeting critical financial and operational goals through new patient payment technologies
Sponsored by
US Bank
July 7, 2023
In today’s dynamic healthcare landscape, healthcare organizations are leveraging more comprehensive payment technologies. With methods ranging from physical credit card transactions and email notifications to real-time EHR and contactless payments, organizations are looking to optimize payment and revenue cycle processes, bolster payment security, and redefine the patient’s financial journey. Hospital executives unequivocally recognize the significance of these advancements for their continued success.
According to new research conducted by HealthLeaders and supported by U.S. Bank, an overwhelming 89% of hospital and health system executives consider payment digitization an indispensable strategic imperative. The survey, which collected input from 73 respondents, predominantly CEOs, and presidents, provides valuable insights into the priorities of healthcare organizations regarding payment solutions.
5 Key C-Suite Implications of the Contingent Workforce
Sponsored by
Magnit
June 29, 2023
The pandemic redefined the role of the contingent workforce within healthcare. Elevating discussions of the contingent workforce to the C-Suite can save an organization millions of dollars, give it an edge in talent acquisition and keep the enterprise nimble.
Non-employee labor touches so many parts within a healthcare system, therefore top-level endorsement and alignment is critical in driving meaningful action and transforming your contingent workforce into a critical asset for your health system.
In this white paper, we’ll dig into five key implications as to why it is imperative to include contingent workforce in strategic, C-level dialogues:
Quality of Patient Care
Financial Impact
Talent Acquisition
Risk Mitigation
Total Talent Management
Download the white paper to read more about leveraging your extended workforce to reimagine patient care.
If you’re exploring automation for your revenue cycle, selecting the proper vendor isn’t just a step of the process — the decision can make or break your success.
Artificial intelligence (AI) and robotic process automation (RPA) have the power to minimize manual work, cut costs, and free up staff time to focus on higher-value tasks. However, to be effective, the technologies must be built on a strong, strategic foundation.
Discover how to frame the conversation with a potential vendor, so you don’t sell yourself short when investing in your health organization’s automation technology.
Rethink Your Revenue Process and Realize Better Patient Care
Sponsored by
Cardinal Health
June 15, 2023
Misconceptions persist among hospitals and health systems that denied and rejected claims are an unavoidable reality of providing healthcare. This belief leads to resource-intensive processes and avoidable revenue loss with little payoff. Not only that, patients are the most impacted by denied prior authorizations and claims denials.
In a recent HealthLeaders webinar, Laura McIntire-Hansel, RN, director of revenue cycle development for Cardinal Health, shared a comprehensive model that decreases rejected and denied claims, identifies savings opportunities, and minimizes facility time spent on claims resolution.
Download the full report for her insights on how to provide hospitals with proactive solutions for mitigating denials, improving revenue, reducing administrative burdens, and enhancing the patient’s financial experience.
2023 Trends in Patient Payment Communications Report
Sponsored by
Salucro
June 12, 2023
Effective communication requires effective teams and technology, and according to their patients, some healthcare providers know this better than others. Well-informed patients are essential for delivering not only the highest quality of care, but also the smoothest possible billing experience. A provider's communication and billing strategy has a direct link to patient satisfaction, loyalty, and revenue cycle management.
The percentage of patients who reported that a text message reminder would prompt faster bill pay skyrocketed from 34% in 2022 to 41% in 2023.
The 2023 Trends in Patient Payment Communications report examines the latest trends and preferences in healthcare communication, billing, and payment experiences from the patient's perspective, and examines how these preferences have changed year over year.
The rise of virtual nursing: How digital care innovations can address nursing shortages and improve the care experience
Sponsored by
Amwell
June 12, 2023
Nurses across the nation are feeling the post-COVID strain of smaller care teams, larger patient caseloads and cumbersome administrative workflows taking them away from bedside care, resulting in burnout and increased vacancies. The national vacancy rate for nurses in 2022 was 17%, with over 81% of hospitals reporting vacancy rates over 10%.
Healthcare has seen an increase in the adoption of hybrid care, and these strategies can be used to mitigate the strain felt by nursing shortages. Hybrid care approaches that incorporate automated care programs and virtual visits can not only address nursing shortages, but improve the care experience for both clinicians and patients.