After years in healthcare finance, Benjamin Wells is applying a new mindset to leadership at Reid Health.

Revenue cycle leaders reveal how AI is already delivering hard ROI in denials and reshaping staff roles, but their advice for health systems just beginning is to start small. 

Executives at the HealthLeaders Workforce Decision Makers Exchange say storytelling is essential to get the word out about their internal culture.

Two hospital leaders share their approaches to hybrid workforce models and how they can create a win-win for both patients and staff.

This level of change taking place in the industry with the introduction of AI requires a systemic shift in how nurses are educated, beginning at the academic level.