When Terry Phillips tried to get a parking ticket to get out of the UPMC Shadyside garage on April 17, she found herself having to open her door to get the ticket to exit. Her foot was on the brake of her car. It slipped and moved forward, crushing the 79-year-old, slowly killing her.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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